This is Yan from Inkston Customer Helper. I am extremely sorry for this issue! I missed your email and I have just replied your email now; please kindly check your email box. Yes, this piece is handmade in Jingdezhen but the designer has confirmed me that he decided to stop making this piece. We have made a proposal to you in the email which I have just sent out. And I am very sorry for not sending the exact product which you have ordered. Please kindly let me know by replying my email if you want to have a replacement.
Last but not the least, we apologise for missing your email and we really appreciate your trust and patience with us!
sincerely and best regards,
Yan
Inkston Customer Helper
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